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Model Reference

KitchenAid KURR204ESB Undercounter Refrigerator

Undercounter fridge with 5.1 cu. ft. glass door; warm interiors, leaks and compressor noise are the usual calls.

Model number KURR204ESB
Appliance category Refrigerator
About this model

Model overview

The KitchenAid KURR204ESB is an undercounter refrigerator with 5.1 cu. ft. of capacity, a UV-protected thermal-glass door and LED interior lighting. Three fixed glass shelves organize the interior, and touch controls set the temperature. It can be installed built-in or freestanding, and an alarm sounds when the interior climbs above a safe level. Across the metro areas we cover, a warm interior or frost that keeps returning are the symptoms most worth describing precisely. When you book, give the symptom, the KURR204ESB number from the rating label, and any code shown on the touch panel.

At a glance

Model KURR204ESB
Appliance 24-inch undercounter refrigerator
Common symptoms freezer frosting up or not holding temperature; compressor or fan running loud or nonstop; water leaking inside or under the unit; ice maker or dispenser not working
What you can check Note how long the temperature has been off and whether the freezer side is affected too.
When to call a technician If the symptom comes back after the simple checks, or you see a code, leaking water or a burning smell, book a visit.

Specifications

Capacity Refrigerator capacity is 5.1 cu. ft.
Installation Installation can be built-in or freestanding.
Features The door uses UV-protected thermal glass. Interior lighting uses LEDs. Three fixed glass shelves organize the interior. An alarm monitors excessive interior temperature.
Controls Temperature settings use touch controls.
Care Pressing Cool On and F/C together enters service diagnostics.

What sets the KURR204ESB apart

This model's glass door uses UV-protected thermal glass, which limits how much light reaches the stored food. Its three fixed glass shelves stay in place, so there are no adjustable parts to reposition. The touch controls and the high-temperature alarm give the owner a direct check on the interior, and a two-button sequence opens the service diagnostics when a technician needs them.

Service notes for the KURR204ESB

A compressor that runs loud or nonstop is checked at the fan and the compressor relay, and the owner should confirm the space around the cabinet leaves room for airflow. Frost that builds up on the cooling surfaces points to the door seal and the defrost path before the sealed system is considered. Water inside or under the unit is traced to the drain route and the tray. Pressing Cool On and F/C together enters the service diagnostics, which the technician uses to read the stored temperature history. The owner can safely wipe the door gasket, keep the vents clear, and note whether the alarm has sounded before calling.

The model number is printed on the rating label, usually on a side wall or the ceiling inside the fresh-food section, or behind the base grille; match it letter for letter before booking, because a single letter can change parts.

Need repair for this KitchenAid model?

Book a specialist visit with your model number ready. We confirm compatibility before any work begins.

Known problems

Common issues for this model

  • Freezer frosting up or not holding temperature
  • Compressor or fan running loud or nonstop
  • Water leaking inside or under the unit
  • Ice maker or dispenser not working
Diagnostics

Related error codes

Get it fixed

Recommended repair service

Refrigerator Repair

Losing cooling, building frost, or pooling water? We diagnose KitchenAid refrigerator faults and restore reliable, efficient cooling.

Helpful notes

Troubleshooting resources

Note how long the temperature has been off and whether the freezer side is affected too.

Model-information disclaimer. Confirm your exact model number and specifications with your appliance documentation before booking a repair. Model pages are for identification and compatibility reference.

FAQ

Frequently asked questions

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Hours Mon–Sat: 8:00 AM – 7:00 PM
Service area Serving Miami, New York, Houston, Los Angeles and San Diego metro areas.
Response time Same-day and next-day appointments in most areas.

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