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Model Reference

KitchenAid KRBR102ESS Standard-Depth Bottom-Freezer Refrigerator

Bottom-freezer refrigerator owners most often report a fresh-food section that runs warm, leaks or compressor noise.

Model number KRBR102ESS
Appliance category Refrigerator
About this model

Model overview

The KitchenAid KRBR102ESS is a standard-depth bottom-freezer refrigerator in stainless steel, with a refrigerator compartment rated at 15.62 cu. ft. and a freezer compartment at 6.45 cu. ft. The cabinet is 32 5/8 inches wide and 70 inches tall, and a full-width pantry sits in the fresh-food section. Across the metro areas we cover, owners most often notice a leak, a loud compressor or a fresh-food section that will not reach its set temperature. For the booking form, add the symptom, the full model number from the rating label and any code the controls show.

At a glance

Model KRBR102ESS
Appliance 33-inch standard-depth bottom-freezer refrigerator
Common symptoms water leaking inside or under the unit; compressor or fan running loud or nonstop; ice maker or dispenser not working; fresh-food section not cooling to the set temperature
What you can check Note how long the temperature has been off and whether the freezer side is affected too.
When to call a technician If the symptom comes back after the simple checks, or you see a code, leaking water or a burning smell, book a visit.

Specifications

Dimensions Overall height is 70 inches. Cabinet width is 32 5/8 inches.
Capacity The refrigerator compartment holds 15.62 cu. ft. The freezer compartment holds 6.45 cu. ft.
Features A full-width pantry is included.
Controls Electronic controls are located at the front inside the refrigerator.
Care Defrosting operates automatically.
Finish The KRBR102ESS model is finished in stainless steel.

What sets the KRBR102ESS apart

The ExtendFresh temperature management and the full-depth bottom-mount layout set the KRBR102ESS apart from a shallower refrigerator. Its controls sit inside at the front, so the owner can check a setting without searching the cabinet, and automatic defrosting keeps the freezer from needing a manual cycle. The full-width pantry gives wide items a drawer of their own.

Service notes for the KRBR102ESS

A fresh-food section that will not reach the set temperature points a technician toward the airflow between the freezer and the fresh-food side, and the front controls are the first place to confirm the setting. Compressor noise that does not stop is recorded as a steady hum, a click or a rattle, because each leads to a different part of the sealed system. Water inside or under the unit often traces to the defrost drain, so note whether the puddle sits at the front or the back. Ice maker or dispenser trouble is a separate question that starts with the water supply. Before calling, confirm that the pantry drawer and the crispers are not blocking the air path, and avoid forcing the pantry drawer if it sticks. The rating label may show extra letters past this base, so copy the complete number into the form.

The model number is printed on the rating label, usually on a side wall or the ceiling inside the fresh-food section, or behind the base grille; match it letter for letter before booking, because a single letter can change parts.

Need repair for this KitchenAid model?

Book a specialist visit with your model number ready. We confirm compatibility before any work begins.

Known problems

Common issues for this model

  • Water leaking inside or under the unit
  • Compressor or fan running loud or nonstop
  • Ice maker or dispenser not working
  • Fresh-food section not cooling to the set temperature
Diagnostics

Related error codes

Get it fixed

Recommended repair service

Refrigerator Repair

Losing cooling, building frost, or pooling water? We diagnose KitchenAid refrigerator faults and restore reliable, efficient cooling.

Helpful notes

Troubleshooting resources

Note how long the temperature has been off and whether the freezer side is affected too.

Model-information disclaimer. Confirm your exact model number and specifications with your appliance documentation before booking a repair. Model pages are for identification and compatibility reference.

FAQ

Frequently asked questions

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Hours Mon–Sat: 8:00 AM – 7:00 PM
Service area Serving Miami, New York, Houston, Los Angeles and San Diego metro areas.
Response time Same-day and next-day appointments in most areas.

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