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Model Reference

KitchenAid KBSD702M Built-in Side-by-Side Refrigerator

Built-in side-by-side owners most often call about dispenser trouble, freezer frost or loud compressor noise.

Model number KBSD702M
Appliance category Refrigerator
About this model

Model overview

The KitchenAid KBSD702M is a built-in side-by-side refrigerator, 42 inches wide nominal, with 25.1 cubic feet of rated storage and an under-shelf prep area that holds a baking sheet and a cake pan. An external dispenser provides measured portions of filtered water, and LED lights brighten gradually when the doors open. Across the metro areas we cover, owners call about dispenser trouble, freezer frost and compressor noise. For the booking form, give the symptom, the full model number from the rating label and any code shown on the dispenser or control display.

At a glance

Model KBSD702M
Appliance 42-inch built-in side-by-side refrigerator
Common symptoms compressor or fan running loud or nonstop; freezer frosting up or not holding temperature; ice maker or dispenser not working; water leaking inside or under the unit
What you can check Note how long the temperature has been off and whether the freezer side is affected too.
When to call a technician If the symptom comes back after the simple checks, or you see a code, leaking water or a burning smell, book a visit.

Specifications

Dimensions Nominal refrigerator width is 42 inches.
Capacity Certified total storage volume is 25.1 cubic feet.
Features The under-shelf prep area includes a 9-by-13-inch baking sheet and cake pan. Glass shelves have spill-containing etched edges. LED lights gradually brighten when the doors open. A removable wood-look tray provides sliding storage. The external dispenser provides measured portions of filtered water.
Ratings and listings The qualifying-product list records annual energy use of 753 kWh.

What sets the KBSD702M apart

The under-shelf prep area and the removable wood-look tray set the KBSD702MPS apart. The prep shelf includes bakeware sized to a 9-by-13-inch baking sheet and cake pan, which gives the owner a workspace inside the cabinet. The tray slides out for storage that is easy to reach, and glass shelves with spill-containing etched edges keep spills from running into the lower shelves. Day to day, the owner uses the external dispenser for measured filtered water rather than opening the main door.

Service notes for the KBSD702M

Dispenser trouble on this model is traced to the external dispenser, the filter path and the water supply, and the owner should note whether the dispenser stops, runs slow or runs wet. Freezer frost and fresh-food complaints point to the airflow and defrost parts, which a technician checks along with the door seals. Loud or nonstop compressor noise should be described by sound type, since a steady hum and a rattle lead to different fixes. Water under the unit is worth tracing to the defrost drain or the dispenser supply before the visit. The owner can safely check the door gaskets and wipe the etched shelf edges, and should leave the wood-look tray in place while checking. Copy the complete model string from the rating label, since extra letters follow this base.

The model number is printed on the rating label, usually on a side wall or the ceiling inside the fresh-food section, or behind the base grille; match it letter for letter before booking, because a single letter can change parts.

Need repair for this KitchenAid model?

Book a specialist visit with your model number ready. We confirm compatibility before any work begins.

Known problems

Common issues for this model

  • Compressor or fan running loud or nonstop
  • Freezer frosting up or not holding temperature
  • Ice maker or dispenser not working
  • Water leaking inside or under the unit
Diagnostics

Related error codes

Get it fixed

Recommended repair service

Refrigerator Repair

Losing cooling, building frost, or pooling water? We diagnose KitchenAid refrigerator faults and restore reliable, efficient cooling.

Helpful notes

Troubleshooting resources

Note how long the temperature has been off and whether the freezer side is affected too.

Model-information disclaimer. Confirm your exact model number and specifications with your appliance documentation before booking a repair. Model pages are for identification and compatibility reference.

FAQ

Frequently asked questions

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Hours Mon–Sat: 8:00 AM – 7:00 PM
Service area Serving Miami, New York, Houston, Los Angeles and San Diego metro areas.
Response time Same-day and next-day appointments in most areas.

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