KitchenAid undercounter units can show E1 or E2; its help gives a power cycle and does not name a cause.
Model compatibility: KitchenAid reuses codes across series and model years, so E1 / E2 may mean something different on another appliance or generation. Confirm this against your model’s documentation and record your full model number before acting.
What this code means
For E1 and E2 on undercounter refrigeration, KitchenAid gives only power-cycle steps and states no cause.
What is known about E1 and E2
Three KitchenAid product types carry these codes in their help: beverage centers, undercounter refrigerators and wine cellars. Nothing there says what sets off E1 or E2.
At a glance
| Code | E1 / E2 |
|---|---|
| What it means | For E1 and E2 on undercounter refrigeration, KitchenAid gives only power-cycle steps and states no cause. |
| What you can check | Switch the unit off at its breaker or unplug it, wait a minute, then restore power. Watch the display for a minute and confirm that cooling and normal running have resumed. |
| When to call a technician | If E1 or E2 returns after the power cycle, schedule a service visit. Nothing further is available for you to try, so have the code and unit type ready. |
Shown versus not shown
| Product | Content found |
|---|---|
| Beverage center | An E1 article containing the cycle below |
| Undercounter refrigerator | An E1 article with the same cycle; E2 in the code list |
| Wine cellar | An E1 article with the same cycle; E2 in the code list |
E2 articles are listed for each of the three products, as is an E1 article for the beverage center, though what they say is not visible. No cause is stated for either code.
The cycle
- Switch the unit off at its breaker, or unplug it, and wait sixty seconds.
- Turn power back on, at the breaker or at the outlet.
- Watch it for a minute to learn if the code shows once again.
- Check that cooling and normal running have resumed.
If it stays
On the undercounter refrigerator and wine cellar pages, E1 ends by advising you to schedule service or make contact. As no cause is offered, the unit has simply flagged a condition that cannot be worked out from its display.
Neighbouring codes
- CL / LO: a beverage center reading too cold.
- F3E1 and similar F codes: flashing F on full-size refrigerators, reset then service.
KitchenAid undercounter service in five metro areas
Our line at (844) 919-2035 serves the Miami, New York, Houston, Los Angeles and San Diego metro areas. Have the code, the unit type and the model number ready, and read about the work on the refrigerator repair page.
Source: KitchenAid Product Help, Beverage Center: Error Codes; Undercounter Refrigerator: Error Codes; Wine Cellar: Error Codes
Important safety warning. Do not attempt repairs involving electrical components, gas, water lines, refrigerant or sealed systems. Unplug the appliance if it is safe to reach the outlet, and leave internal diagnostics to a qualified technician.
Sources & references
Tell us what’s wrong — we’ll take it from there
Share a few details and we’ll confirm an appointment. Prefer to talk? Call us and we’ll help right away.
Request your repair
Fields marked with * are required.