KitchenAid KURO24R Custom-Panel Undercounter Refrigerator
Custom-panel undercounter fridge where the cabinet runs warm, the door seal drags or water sits inside.
Model overview
The KitchenAid KURO24R is a 24-inch custom-panel undercounter refrigerator with 5.7 cu. ft. of total storage. The door opens to the right, and the custom door panel and handle must be fitted before the unit is used. Temperature adjustment sits on the base grille rather than on the front, so the owner reaches the setting by opening the grille. A SpillClean glass shelf is included, and the cabinet is frost-free. The unit can be built in or stand free. Owners in the metro areas we cover should check the panel fit and the grille before booking. For the booking form, give the full model number from the rating label, what is not holding temperature and whether there is water inside.
At a glance
| Model | KURO24R |
|---|---|
| Appliance | 24-inch custom-panel undercounter refrigerator |
| Common symptoms | fresh-food section not cooling to the set temperature; compressor or fan running loud or nonstop; freezer frosting up or not holding temperature; water leaking inside or under the unit |
| What you can check | Note how long the temperature has been off and whether the freezer side is affected too. |
| When to call a technician | If the symptom comes back after the simple checks, or you see a code, leaking water or a burning smell, book a visit. |
Specifications
| Capacity | Total storage is 5.7 cu. ft. |
|---|---|
| Installation | Built-in and freestanding installations are supported. Use a grounded three-prong electrical outlet. |
| Features | The door has a right-hand swing. A SpillClean glass shelf is included. The cabinet is frost-free. |
| Controls | Temperature adjustment is on the base grille. |
| Finish | Custom door panel and handle are required. |
What sets the KURO24R apart
Custom-panel undercounter refrigerators look like cabinetry, so the differences are mostly in access and fit. This one puts the temperature adjustment on the base grille and uses a right-hand door with a custom panel. The frost-free cabinet and the SpillClean glass shelf are the storage features. Day to day, the owner adjusts the setting from the bottom of the unit, which is easy to miss once the panel is in place.
Service notes for the KURO24R
When the cabinet does not hold its set temperature, a technician checks the base grille adjustment, the condenser airflow and the door gasket. The grille is the first place to look, since a setting turned to the wrong point changes how cold the cabinet runs. A custom panel that is heavy or out of line can pull on the door and break the seal, so the owner can safely check the gap all around the door. Compressor or fan noise is worth describing with the time it starts. Water inside often points to the drain path behind the grille. Disconnect power before removing the grille or pulling the unit out.
The model number is printed on the rating label, usually on a side wall or the ceiling inside the fresh-food section, or behind the base grille; match it letter for letter before booking, because a single letter can change parts.
Common issues for this model
- Fresh-food section not cooling to the set temperature
- Compressor or fan running loud or nonstop
- Freezer frosting up or not holding temperature
- Water leaking inside or under the unit
Related error codes
KitchenAid Refrigerator / Beverage Center Code CL / LO: Temperature Too Low
A KitchenAid beverage center showing CL (or LO) reports that its internal temperature is too low.
KitchenAid Refrigerator F3E1 to F8EC Error Codes
Thirteen refrigerator codes share a single KitchenAid entry with no cause stated. Reset the power, confirm cooling, then arrange service if needed.
KitchenAid Refrigerator PO Error Code Explained
PO is KitchenAid's outage indicator for refrigerators. Freezer temperature reached 18F (-8C) or higher; MEASURED FILL under Confirm acknowledges it.
KitchenAid Undercounter Codes E1 and E2: Power Cycle Only
KitchenAid undercounter units can show E1 or E2; its help gives a power cycle and does not name a cause.
Recommended repair service
Refrigerator Repair
Losing cooling, building frost, or pooling water? We diagnose KitchenAid refrigerator faults and restore reliable, efficient cooling.
Troubleshooting resources
Note how long the temperature has been off and whether the freezer side is affected too.
Model-information disclaimer. Confirm your exact model number and specifications with your appliance documentation before booking a repair. Model pages are for identification and compatibility reference.
Frequently asked questions
It has 5.7 cu. ft. of total storage, with a SpillClean glass shelf included.
Temperature adjustment is located on the base grille, so the owner reaches it from the bottom of the unit.
Check the rating label on a side wall or the ceiling inside the fresh-food section, or behind the base grille. Copy every letter and digit, including the ones at the end.
Yes. We book in-home visits for this model in the Miami, New York, Houston, Los Angeles and San Diego metro areas. Add the model number and the symptom to the booking form.
Tell us what’s wrong — we’ll take it from there
Share a few details and we’ll confirm an appointment. Prefer to talk? Call us and we’ll help right away.
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