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Model Reference

KitchenAid KSSC36Q Built-in Side-by-Side Refrigerator

36-inch built-in side-by-side where the dispenser quits, the freezer frosts or water collects around the base.

Model number KSSC36Q
Appliance category Refrigerator
About this model

Model overview

The KitchenAid KSSC36Q is a 36-inch built-in side-by-side refrigerator. In its QKS configuration it gives 13 cu. ft. of refrigerator volume and 7.4 cu. ft. of freezer volume, and the sealed system uses R134a refrigerant. The Q build dispenses filtered water and crushed ice, so the water line and filter are part of any dispenser complaint. The C build wraps the same cabinet in stainless steel. Max Cool is an available control function. The unit runs on 120 V, 60 Hz power on a 15- or 20-amp fused supply, and the refrigerator water supply must provide 15 to 100 psi. In the metro areas we cover, the usual calls concern a dispenser that quits or a freezer that frosts. Give the full model number, the warm or frosted side and any dispenser symptom in the booking form.

At a glance

Model KSSC36Q
Appliance 36-inch built-in side-by-side refrigerator
Common symptoms freezer frosting up or not holding temperature; ice maker or dispenser not working; compressor or fan running loud or nonstop; water leaking inside or under the unit
What you can check Note how long the temperature has been off and whether the freezer side is affected too.
When to call a technician If the symptom comes back after the simple checks, or you see a code, leaking water or a burning smell, book a visit.

Specifications

Capacity The QKS configuration has 13 cu. ft. refrigerator volume. The QKS configuration has 7.4 cu. ft. freezer volume.
Power Requires 120 V, 60 Hz AC power on a 15- or 20-amp fused supply.
Installation The refrigerator water supply must provide 15–100 psi.
Features The sealed system uses R134a refrigerant. The Q configuration dispenses water and crushed ice through a filtered system.
Controls Max Cool is an available control function.
Finish The C configuration uses wraparound stainless-steel styling.

What sets the KSSC36Q apart

A Q dispenser and a C wraparound finish are the two choices that shape this cabinet's look and daily use. The Q build draws water and crushed ice through a filter, so the owner keeps that cartridge on schedule. The C build pairs the same frame with stainless wraparound styling. The QKS split leaves the freezer noticeably smaller than the fridge.

Service notes for the KSSC36Q

When the freezer frosts or the ice and water stop, a technician checks the fill valve, the filter and the supply pressure before the sealed system. The R134a circuit is handled only by a qualified technician, so the owner should leave it closed. Max Cool is a control setting, and the owner can confirm it is not left on once the fridge is already cold. Water leaking inside or under the unit often comes from the fill line or the defrost drain. Compressor noise that does not settle should be logged with the time and room temperature. Unplug the refrigerator before pulling it forward.

The model number is printed on the rating label, usually on a side wall or the ceiling inside the fresh-food section, or behind the base grille; match it letter for letter before booking, because a single letter can change parts.

Need repair for this KitchenAid model?

Book a specialist visit with your model number ready. We confirm compatibility before any work begins.

Known problems

Common issues for this model

  • Freezer frosting up or not holding temperature
  • Ice maker or dispenser not working
  • Compressor or fan running loud or nonstop
  • Water leaking inside or under the unit
Diagnostics

Related error codes

Get it fixed

Recommended repair service

Refrigerator Repair

Losing cooling, building frost, or pooling water? We diagnose KitchenAid refrigerator faults and restore reliable, efficient cooling.

Helpful notes

Troubleshooting resources

Note how long the temperature has been off and whether the freezer side is affected too.

Model-information disclaimer. Confirm your exact model number and specifications with your appliance documentation before booking a repair. Model pages are for identification and compatibility reference.

FAQ

Frequently asked questions

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Hours Mon–Sat: 8:00 AM – 7:00 PM
Service area Serving Miami, New York, Houston, Los Angeles and San Diego metro areas.
Response time Same-day and next-day appointments in most areas.

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