KitchenAid KBSN602ESS Built-in Side-by-Side Refrigerator
42-inch built-in side-by-side with 25.5 cu. ft.; fresh-food misses, dispenser stops and ice faults are the usual calls.
Model overview
The KitchenAid KBSN602ESS is a 42-inch built-in side-by-side refrigerator with 25.5 cu. ft. of total storage. ExtendFresh Plus uses separate thermistors for the refrigerator and the freezer, so each side can be read on its own. SatinGlide crispers ride on ball-bearing slides, and an automatic ice maker is provided. Interior lighting uses LEDs, and the Produce Preserver helps keep fruit and vegetables in good condition. It needs 115 V, 60 Hz AC power on a 15- or 20-amp circuit. This model is listed as discontinued, so check the label before buying parts. Across the metro areas we cover, a fresh-food section that will not reach its set point and a dispenser that stops are typical calls. When you book, give the symptom, the full KBSN602ESS number from the rating label, and any error code on the display.
At a glance
| Model | KBSN602ESS |
|---|---|
| Appliance | 42-inch built-in side-by-side refrigerator |
| Common symptoms | water leaking inside or under the unit; ice maker or dispenser not working; fresh-food section not cooling to the set temperature; compressor or fan running loud or nonstop |
| What you can check | Note how long the temperature has been off and whether the freezer side is affected too. |
| When to call a technician | If the symptom comes back after the simple checks, or you see a code, leaking water or a burning smell, book a visit. |
Specifications
| Capacity | Total storage capacity is 25.5 cu. ft. |
|---|---|
| Power | Supply requirements are 115 V, 60 Hz AC on a 15 or 20 A circuit. |
| Features | ExtendFresh Plus uses separate refrigerator and freezer thermistors. A Produce Preserver absorbs ethylene gas. SatinGlide crispers use ball-bearing slides. An automatic ice maker is provided. Interior lighting uses LEDs. |
| Controls | Controls adjust refrigerator and freezer temperatures. |
What sets the KBSN602ESS apart
Separate thermistors are the point of ExtendFresh Plus: a fault on one side can be checked without assuming the other is failing. The 25.5 cu. ft. total is the figure to plan around, and the SatinGlide crispers stay steady on ball-bearing slides when they are loaded. Each side gets its own reading, which makes the diagnosis more direct.
Service notes for the KBSN602ESS
Water inside or under the cabinet is traced to the ice-maker water line and the drain path, so the technician checks the connection behind the unit before looking at the freezer. When the fresh-food section misses its set point, the separate thermistors show which side is off, and the technician reads both before replacing parts. An ice maker that stops making ice is tested at the water inlet valve and the mold thermostat. A compressor that runs loud or nonstop is checked against airflow around the cabinet. The owner can safely check the water supply valve, keep the grilles clear, and note which side reads wrong before calling.
The model number is printed on the rating label, usually on a side wall or the ceiling inside the fresh-food section, or behind the base grille; match it letter for letter before booking, because a single letter can change parts.
Common issues for this model
- Water leaking inside or under the unit
- Ice maker or dispenser not working
- Fresh-food section not cooling to the set temperature
- Compressor or fan running loud or nonstop
Related error codes
KitchenAid Refrigerator Flashing F Code: What It Means
The flashing F on KitchenAid refrigerators is a general fault flag. Power-cycle the unit, verify cooling is on, and arrange service if the F persists.
KitchenAid Refrigerator PO Error Code Explained
PO is KitchenAid's outage indicator for refrigerators. Freezer temperature reached 18F (-8C) or higher; MEASURED FILL under Confirm acknowledges it.
KitchenAid Undercounter Codes E1 and E2: Power Cycle Only
KitchenAid undercounter units can show E1 or E2; its help gives a power cycle and does not name a cause.
KitchenAid Refrigerator / Beverage Center Code CL / LO: Temperature Too Low
A KitchenAid beverage center showing CL (or LO) reports that its internal temperature is too low.
Recommended repair service
Refrigerator Repair
Losing cooling, building frost, or pooling water? We diagnose KitchenAid refrigerator faults and restore reliable, efficient cooling.
Troubleshooting resources
Note how long the temperature has been off and whether the freezer side is affected too.
Model-information disclaimer. Confirm your exact model number and specifications with your appliance documentation before booking a repair. Model pages are for identification and compatibility reference.
Frequently asked questions
Total storage capacity is 25.5 cu. ft.
It uses separate refrigerator and freezer thermistors, so each side is monitored on its own.
Check the rating label on a side wall or the ceiling inside the fresh-food section, or behind the base grille. Copy every letter and digit, including the ones at the end.
Yes. We book in-home visits for this model in the Miami, New York, Houston, Los Angeles and San Diego metro areas. Add the model number and the symptom to the booking form.
Tell us what’s wrong — we’ll take it from there
Share a few details and we’ll confirm an appointment. Prefer to talk? Call us and we’ll help right away.
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