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Error Code

KitchenAid Refrigerator RIM Error Code

Ice maker fault alternate display (RIM) — same class of fault as ICE on some KitchenAid displays.

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Reviewed by Marcus Hale · Last reviewed August 11, 2026

Marcus Hale Written by Marcus Hale Appliance Repair Content Specialist Published August 9, 2026 Updated August 11, 2026 Technically reviewed August 11, 2026
Verified Wording follows a cited KitchenAid use & care manual Error Handling entry.

KitchenAid built-in/Professional refrigeration display code — confirm against model manual.

Error code RIM
Appliance Refrigerator
Affected model series KitchenAid built-in, Professional, 5 Series and 7 Series refrigeration (confirm your model manual)
Quick answer

Ice maker fault alternate display (RIM) — same class of fault as ICE on some KitchenAid displays.

Model compatibility: KitchenAid reuses codes across series and model years, so RIM may mean something different on another appliance or generation. Confirm this against your model’s documentation and record your full model number before acting.

Plain language

What this code means

Ice maker fault alternate display (RIM) — same class of fault as ICE on some KitchenAid displays.

Signs

Symptoms you may notice

  • RIM displayed
  • Ice production stopped
  • May appear with water fill faults
Why it happens

Possible causes

  • Ice maker module fault
  • Fill or harvest sensor issue
  • Freezer too warm for production
Before you call

Safe checks you can make

These are simple, non-hazardous checks only. If anything is unclear, stop and contact a technician.

  • See ICE entry for shared checks
  • Disconnect power at the breaker for five minutes, then restore to clear stored alarms. Press alarm/controls per your manual if applicable.

Important safety warning. Do not attempt repairs involving electrical components, gas, water lines, refrigerant or sealed systems. Unplug the appliance if it is safe to reach the outlet, and leave internal diagnostics to a qualified technician.

Please avoid

What not to attempt

  • Do not open internal panels or access high-voltage components
  • Do not bypass door locks, safety switches or interlocks
Get help

When to call a technician

If RIM persists after the safe checks above, book Artisan Repair for independent KitchenAid diagnosis with your model and serial numbers. Not an official KitchenAid service center.

Seeing this code on your KitchenAid appliance?

Book a Repair Or call (844) 919-2035

Book a specialist visit for a clear estimate and approval before any repair. Independent service — not an official KitchenAid service center.

Where it points

Likely related component

Ice maker (alternate code)

FAQ

Frequently asked questions

References

Sources & references

  • KitchenAid built-in / Professional refrigeration — display & alarm codes (confirm model manual)
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