FCE1, FCE2 and FCE3: the microwave failed to connect to the router. Resets and signal options.
Model compatibility: KitchenAid reuses codes across series and model years, so FCE1 / FCE2 / FCE3 may mean something different on another appliance or generation. Confirm this against your model’s documentation and record your full model number before acting.
What this code means
The appliance could not connect to the router (timeout, weak signal, failed router, Wi-Fi module or wiring).
When a connected KitchenAid over-the-range microwave displays FCE1, FCE2 or FCE3, Wi-Fi is the issue. The three help articles carry one message: the appliance failed to connect to the router.
At a glance
| Code | FCE1 / FCE2 / FCE3 |
|---|---|
| What it means | The appliance could not connect to the router (timeout, weak signal, failed router, Wi-Fi module or wiring). |
| What you can check | Cycle the breaker for sixty seconds, then reset your wireless router. Try a phone or tablet at the microwave to test the signal, and restart the router and microwave for two minutes each if it works. |
| When to call a technician | If an FCE code survives both resets, schedule a service visit. With a weak signal, moving the router, adding a compatible extender or calling your internet provider are other options. |
Why the connection might fail
Possible reasons named by KitchenAid:
- the connection timed out
- the signal is poor
- the router has failed
- the appliance’s Wi-Fi module
- the associated wiring
Described as a missing link between module and router, the problem is not broken down by code; the articles never say how the three differ.
Step 1: power-cycle the microwave
- Turn the circuit breaker(s) off for sixty seconds.
- Turn the breaker(s) back on.
- Look at the appliance for a minute, making sure the code is not shown again.
- Verify operation.
Step 2: router and a second device
- Reset your wireless router.
- Try another Wi-Fi device. KitchenAid proposes a smartphone or tablet, taken to the microwave’s location so the signal can be tested at that spot.
- If that device works: unplug the router for two minutes and reconnect it, then take the microwave off power for two minutes and reconnect it too.
Weak signal at the microwave
Where the device falls short of full bars, the article gives three options: put the router in another place in the house, buy a signal extender that is compatible, or call your internet service provider.
Related connected-appliance entries
Connected microwave help in KitchenAid metro areas
If an FCE code survives both resets, call (844) 919-2035 from the Miami, New York, Houston, Los Angeles or San Diego metro areas. Describe the code, the model number and what the phone or tablet test showed.
Source: KitchenAid Product Help, Over-the-Range Microwave Error Code
Important safety warning. Do not attempt repairs involving electrical components, gas, water lines, refrigerant or sealed systems. Unplug the appliance if it is safe to reach the outlet, and leave internal diagnostics to a qualified technician.
Sources & references
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