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Model Reference

KitchenAid KUWL304ESS Dual-Zone Wine Cellar

Dual-band cellar where one section misses its target, the controls go unresponsive or moisture appears on the back wall.

Model number KUWL304ESS
Appliance category Refrigerator
About this model

Model overview

There are 46 bottles in the KitchenAid KUWL304ESS, a cellar split into two regulated sections. The upper band spans 42°F through 54°F and the lower band spans 42°F through 64°F, which lets each section suit a different style of wine. A thermal glass door with UV protection shields the bottles, and proximity-triggered LED lights switch on as someone approaches. Metal-front SatinGlide racks slide on the shelves. The cellar can be built in or stand free and draws a grounded 115 V, 60 Hz supply on a 15- or 20-amp fuse. Customers across the metro areas we cover most often note that one band misses its setting. Put the complete rating-label number, the band that drifts and any noise or moisture in the booking form.

At a glance

Model KUWL304ESS
Appliance 24-inch dual-zone wine cellar
Common symptoms zones not holding the set temperature; display or controls not responding; condensation or frost on the back wall; fan or compressor noise
What you can check Note which zone is off and the temperature the display shows versus a thermometer.
When to call a technician If the symptom comes back after the simple checks, or you see a code, leaking water or a burning smell, book a visit.

Specifications

Capacity Wine capacity is 46 bottles.
Power A grounded 115 V, 60 Hz AC supply with a 15- or 20-amp fuse is required.
Installation Built-in or freestanding installation is supported.
Features Two temperature-controlled zones are provided. The thermal glass door provides UV protection. Interior LED lighting activates by proximity.
Controls The upper zone adjusts from 42–54 degrees F. The lower zone adjusts from 42–64 degrees F.

What sets the KUWL304ESS apart

Two regulated sections are the main difference from a single-zone cellar, so reds and whites can each sit at a temperature that suits them. The left-hinge door and the metal-front racks add to the distinction. Proximity lighting stays dark until someone approaches, which spares the bottles constant exposure to light.

Service notes for the KUWL304ESS

A band that will not hold its temperature is checked for its own sensor, the seal and the fan before any board is replaced. Since each band runs on separate controls, a fault in one usually leaves the other working, which shortens the visit. Moisture gathering on the rear wall suggests a humidity or gasket issue, so the owner can wipe the glass and confirm the gasket closes along its full length. A panel that stays dark or ignores presses may have a loose connector or a stuck button. Record fan or compressor noise along with the time it starts. Disconnect power before moving the cellar or removing the rear panel.

The model number is printed on the rating label, usually on a side wall or the ceiling inside the fresh-food section, or behind the base grille; match it letter for letter before booking, because a single letter can change parts.

Need repair for this KitchenAid model?

Book a specialist visit with your model number ready. We confirm compatibility before any work begins.

Known problems

Common issues for this model

  • Zones not holding the set temperature
  • Display or controls not responding
  • Condensation or frost on the back wall
  • Fan or compressor noise
Diagnostics

Related error codes

Get it fixed

Recommended repair service

Refrigerator Repair

Losing cooling, building frost, or pooling water? We diagnose KitchenAid refrigerator faults and restore reliable, efficient cooling.

Helpful notes

Troubleshooting resources

Note which zone is off and the temperature the display shows versus a thermometer.

Model-information disclaimer. Confirm your exact model number and specifications with your appliance documentation before booking a repair. Model pages are for identification and compatibility reference.

FAQ

Frequently asked questions

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Hours Mon–Sat: 8:00 AM – 7:00 PM
Service area Serving Miami, New York, Houston, Los Angeles and San Diego metro areas.
Response time Same-day and next-day appointments in most areas.

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