KitchenAid KDDO24C Custom-Panel Undercounter Refrigerator and Freezer Drawers
Custom-panel drawer pair where the freezer frosts, the ice maker stops or the upper drawer runs warm.
Model overview
The KitchenAid KDDO24C is an undercounter pair of drawers, with a refrigerator drawer on top and a freezer drawer below. Total storage is 4.8 cu. ft., and each drawer holds 2.4 cu. ft. The lower drawer carries a built-in ice maker, so the freezer section also supplies the ice. Numeric electronic controls set each temperature, and LED lights illuminate the interior. Custom front panels and handles are required, so they must be fitted before the drawers are set. Owners in the metro areas we cover should confirm the 115 V supply and the panel fit before a visit. For the booking form, give the full model number from the rating label, which drawer is not cooling or freezing and any temperature shown.
At a glance
| Model | KDDO24C |
|---|---|
| Appliance | custom-panel undercounter refrigerator and freezer drawers |
| Common symptoms | ice maker or dispenser not working; freezer frosting up or not holding temperature; compressor or fan running loud or nonstop; water leaking inside or under the unit |
| What you can check | Note how long the temperature has been off and whether the freezer side is affected too. |
| When to call a technician | If the symptom comes back after the simple checks, or you see a code, leaking water or a burning smell, book a visit. |
Specifications
| Capacity | Total storage is 4.8 cu. ft. Each drawer provides 2.4 cu. ft. |
|---|---|
| Power | Supply is 115 V, 60 Hz AC, fused at 15 or 20 amps. |
| Features | The upper drawer refrigerates and the lower drawer freezes. The lower drawer has a factory-installed ice maker. Interior lighting uses LEDs. |
| Controls | Numeric electronic controls set temperatures. |
| Finish | Custom front panels and handles are required. |
What sets the KDDO24C apart
Undercounter drawer pairs differ by which drawer freezes and whether the ice maker sits in the freezer. This one puts refrigeration in the upper drawer and freezing in the lower, with the ice maker in the lower drawer, so the ice follows the freezer temperature. The custom panels change how the drawers look, not how they chill. Day to day, the owner reaches for chilled food at the top and frozen items at the bottom.
Service notes for the KDDO24C
When the freezer drawer frosts or the ice stops, a technician checks the lower drawer's door seal, the ice maker fill line and the fan that moves air between the drawers. A freezer that fails to hold temperature can share a fault with the upper drawer, so the owner can note which drawer shows the warm reading first. Compressor or fan noise is worth describing with the time it starts. Water inside a drawer often points to the drain path or the ice maker valve. Because the front is a custom panel, the owner should not force a loose drawer and should check that the panel is not rubbing the gasket. Disconnect power before pulling the drawers out.
The model number is printed on the rating label, usually on a side wall or the ceiling inside the fresh-food section, or behind the base grille; match it letter for letter before booking, because a single letter can change parts.
Common issues for this model
- Ice maker or dispenser not working
- Freezer frosting up or not holding temperature
- Compressor or fan running loud or nonstop
- Water leaking inside or under the unit
Related error codes
KitchenAid Refrigerator H2O Light: Filter Status and Reset
H2O is a filter reminder, not a breakdown. Put in a new water filter, then hold the reset buttons to clear the light.
KitchenAid Refrigerator Flashing F Code: What It Means
The flashing F on KitchenAid refrigerators is a general fault flag. Power-cycle the unit, verify cooling is on, and arrange service if the F persists.
KitchenAid Refrigerator / Beverage Center Code CL / LO: Temperature Too Low
A KitchenAid beverage center showing CL (or LO) reports that its internal temperature is too low.
KitchenAid Refrigerator PO Error Code Explained
PO is KitchenAid's outage indicator for refrigerators. Freezer temperature reached 18F (-8C) or higher; MEASURED FILL under Confirm acknowledges it.
Recommended repair service
Refrigerator Repair
Losing cooling, building frost, or pooling water? We diagnose KitchenAid refrigerator faults and restore reliable, efficient cooling.
Troubleshooting resources
Note how long the temperature has been off and whether the freezer side is affected too.
Model-information disclaimer. Confirm your exact model number and specifications with your appliance documentation before booking a repair. Model pages are for identification and compatibility reference.
Frequently asked questions
Total storage is 4.8 cu. ft., with each drawer providing 2.4 cu. ft.
Yes, the lower drawer has a built-in ice maker, so the freezer section also supplies ice.
Check the rating label on a side wall or the ceiling inside the fresh-food section, or behind the base grille. Copy every letter and digit, including the ones at the end.
Yes. We book in-home visits for this model in the Miami, New York, Houston, Los Angeles and San Diego metro areas. Add the model number and the symptom to the booking form.
Tell us what’s wrong — we’ll take it from there
Share a few details and we’ll confirm an appointment. Prefer to talk? Call us and we’ll help right away.
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