KitchenAid KSCS25FVSS 24.5-Cu.-Ft. Counter-Depth Side-by-Side Refrigerator
Counter-depth side-by-side owners most often call about dispenser shutoffs, a loud compressor or frost in the freezer.
Model overview
This counter-depth side-by-side refrigerator from KitchenAid, the KSCS25FVSS, offers 24.5 cu. ft. of storage behind a stainless steel exterior, with an exterior ice and water dispenser and a humidity-controlled crisper. It runs from a grounded 115 V, 60 Hz circuit and needs cold-water pressure between 30 and 120 psi for the dispenser and ice maker, so the supply line is part of any dispenser problem. Across the metro areas we cover, owners often call about a loud compressor, water on the floor or a freezer that frosts over. For the booking form, add the symptom, the full model number from the rating label and any code shown on the display.
At a glance
| Model | KSCS25FVSS |
|---|---|
| Appliance | 24.5-cu.-ft. counter-depth side-by-side refrigerator |
| Common symptoms | compressor or fan running loud or nonstop; water leaking inside or under the unit; fresh-food section not cooling to the set temperature; freezer frosting up or not holding temperature |
| What you can check | Note how long the temperature has been off and whether the freezer side is affected too. |
| When to call a technician | If the symptom comes back after the simple checks, or you see a code, leaking water or a burning smell, book a visit. |
Specifications
| Capacity | Total storage capacity is 24.5 cu. ft. |
|---|---|
| Power | The electrical requirement is 115 V, 60 Hz AC on a grounded 15- or 20-amp circuit. |
| Installation | The dispenser and ice maker require 30–120 psi cold-water pressure. The installation location must remain above 55°F. |
| Features | The refrigerator has four spill-resistant glass shelves. Door storage accommodates gallon containers. A humidity-controlled crisper is provided. |
| Finish | The exterior finish is stainless steel. |
What sets the KSCS25FVSS apart
The exterior dispenser and the counter-depth cabinet set the KSCS25FVSS apart from a standard side-by-side. Ice and water come through the outside of the door, so nobody has to open the cabinet for a drink, and the 24.5 cu. ft. capacity sits in a shallower footprint than a full-depth unit. Door storage holds gallon containers, and the four glass shelves are spill-resistant. Day to day, the installation spot and the cold-water supply matter as much as the cooling system does.
Service notes for the KSCS25FVSS
A dispenser that stops or ice that comes out soft usually leads a technician to the water line, the inlet valve and the pressure at the connection, which must stay between 30 and 120 psi. Compressor noise that does not stop is worth describing exactly: a steady hum is different from a rattle or a fan that runs without cycling. Before calling, the owner can confirm that the room stays above 55°F, since the installation location must remain above that temperature, and that the unit sits on a grounded 15 or 20 amp outlet. Frost in the freezer and water on the floor often share a cause in the defrost and drain path, so note both symptoms together. Record any code exactly as it appears on the display.
The model number is printed on the rating label, usually on a side wall or the ceiling inside the fresh-food section, or behind the base grille; match it letter for letter before booking, because a single letter can change parts.
Common issues for this model
- Compressor or fan running loud or nonstop
- Water leaking inside or under the unit
- Fresh-food section not cooling to the set temperature
- Freezer frosting up or not holding temperature
Related error codes
KitchenAid Refrigerator PO Error Code Explained
PO is KitchenAid's outage indicator for refrigerators. Freezer temperature reached 18F (-8C) or higher; MEASURED FILL under Confirm acknowledges it.
KitchenAid Refrigerator H2O Light: Filter Status and Reset
H2O is a filter reminder, not a breakdown. Put in a new water filter, then hold the reset buttons to clear the light.
KitchenAid Undercounter Codes E1 and E2: Power Cycle Only
KitchenAid undercounter units can show E1 or E2; its help gives a power cycle and does not name a cause.
KitchenAid Refrigerator Flashing F Code: What It Means
The flashing F on KitchenAid refrigerators is a general fault flag. Power-cycle the unit, verify cooling is on, and arrange service if the F persists.
Recommended repair service
Refrigerator Repair
Losing cooling, building frost, or pooling water? We diagnose KitchenAid refrigerator faults and restore reliable, efficient cooling.
Troubleshooting resources
Note how long the temperature has been off and whether the freezer side is affected too.
Model-information disclaimer. Confirm your exact model number and specifications with your appliance documentation before booking a repair. Model pages are for identification and compatibility reference.
Frequently asked questions
It needs 115 V, 60 Hz AC power on a grounded 15- or 20-amp circuit.
They need 30 to 120 psi of cold-water pressure, so check the supply before assuming the appliance has failed.
Check the rating label on a side wall or the ceiling inside the fresh-food section, or behind the base grille. Copy every letter and digit, including the ones at the end.
Yes. We book in-home visits for this model in the Miami, New York, Houston, Los Angeles and San Diego metro areas. Add the model number and the symptom to the booking form.
Tell us what’s wrong — we’ll take it from there
Share a few details and we’ll confirm an appointment. Prefer to talk? Call us and we’ll help right away.
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