KitchenAid KCGS350ESS Gas Cooktop
30" gas cooktop — model notes, common issues and related KitchenAid cooktop service.
Model overview
Cooking on a gas cooktop every day wears burner caps, ignition electrodes and touch controls over time, and the 30-inch KitchenAid KCGS350ESS is no exception. Boil-overs, grease on the burner ports and frequent high-heat searing all leave residue that can slow ignition. Clicking that lasts longer than usual, a burner that struggles to hold a steady flame or a touch control that flickers are early signs. Note when the change started and which burner it involves. In the booking form, enter KCGS350ESS, the burner in question and any code shown on the display.
At a glance
| Model | KCGS350ESS |
|---|---|
| Appliance | 30-inch gas cooktop |
| Common symptoms | slow ignition, long clicking, burner struggling to hold a steady flame, flickering touch control |
| What you can check | Note when the change started and which burner is involved. Grease on the burner ports and boil-over residue can slow ignition, and record any code shown on the display. |
| When to call a technician | Request a technician if the clicking keeps lasting longer than usual, a burner will not hold a steady flame, or the touch control keeps flickering after the area is cleaned. |
KCGS350ESS is a KitchenAid 30″ gas cooktop. The model number is printed on the rating label, usually on the underside of the unit; many owners also have it on the warranty card or installation papers; match it letter for letter before booking, because a single letter can change parts.
Specifications
| Dimensions | Overall width is 30 inches. |
|---|---|
| Power | The electrical rating is 120 volts and 15 amperes. |
| Features | The cooktop has five burners. The multiflame burner provides 17,000 BTU. The simmer burner provides 5,000 BTU. Electronic ignition replaces a standing pilot. Full-width cast-iron grates support cookware. |
| Controls | Metal control knobs are located at the front. |
What sets the KCGS350ESS apart
The 17,000 BTU multiflame burner and the diffuser-equipped 5,000 BTU simmer burner set the KCGS350ESS apart on a five-burner gas cooktop. The large burner handles stockpots, while the simmer burner holds a low, steady flame for sauces. Full-width cast-iron grates support cookware across the surface, and metal control knobs sit at the front. Electronic ignition replaces a standing pilot, so there is no pilot light to keep lit.
Service notes for the KCGS350ESS
A burner that will not ignite or keeps clicking is traced to the electronic ignition and the igniter at the burner head, and the owner should note whether the clicking continues after the knob is turned. Error codes on one zone point a technician to that zone's controls and wiring, so record which burner was in use. Touch controls are not part of this model's listed facts because the knobs are metal, so an owner who sees a lockout should confirm the exact model before booking. A burner that will not heat is looked at for gas flow and the burner cap position, which the owner can check after the cooktop cools. Keep the cast-iron grates and burner caps clean, because a misplaced cap can keep a flame from spreading. The cooktop is rated at 120 volts and 15 amperes, so check that circuit before the visit.
Common issues for this model
- Error code on one zone
- Touch controls flicker or lock out
- Igniter keeps clicking
- Burner or zone will not heat
Related error codes
KitchenAid Cooktop dE Code (Demo Mode On)
A dE display means demo mode. The help pages describe holding the Booster key for 5 seconds shortly after power is connected.
KitchenAid Cooktop C82 Error Code
The C82 message blames cookware: a pan that is the wrong size, or empty or dry. Adjust the pan, cool the cooktop, reset if needed.
KitchenAid Cooktop H and HOT Display Explained
The H indicator is residual-heat information. Let the cooktop cool; reset the breaker only if H stays on or flashes when cold.
KitchenAid Cooktop Code FCE0: Supply, Wiring or Induction Module
What FC E0 means on a KitchenAid cooktop, the breaker reset the manufacturer gives, and when a qualified technician is the next step.
Recommended repair service
Cooktop Repair
Induction or electric cooktop not heating or responding? We diagnose KitchenAid cooktop faults safely and precisely.
Troubleshooting resources
Note which burner or zone fails and whether the others still work normally.
Model-information disclaimer. Confirm your exact model number and specifications with your appliance documentation before booking a repair. Model pages are for identification and compatibility reference.
Frequently asked questions
Check the rating label on the underside of the unit; many owners also have it on the warranty card or installation papers. Use the full number, including any letters at the end.
Yes. We book in-home visits for this model in the Miami, New York, Houston, Los Angeles and San Diego metro areas. Add the model number and the symptom to the booking form.
Note which burner or zone fails and whether the others still work normally.
Tell us what’s wrong — we’ll take it from there
Share a few details and we’ll confirm an appointment. Prefer to talk? Call us and we’ll help right away.
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