F9Q1 combines a function-not-executed message with a touch pad fault.
Model compatibility: KitchenAid reuses codes across series and model years, so F9Q1 may mean something different on another appliance or generation. Confirm this against your model’s documentation and record your full model number before acting.
What this code means
The oven could not execute the function; possible user interface (touch pad) or wiring problem.
Two groups in one code
If F9Q1 is on screen, KitchenAid says the oven was unable to execute the function and points to the touch pad, meaning the user interface, or the wiring connected to it. The code blends the family of “function not executed” entries with the touch panel family.
At a glance
| Code | F9Q1 |
|---|---|
| What it means | The oven could not execute the function; possible user interface (touch pad) or wiring problem. |
| What you can check | Switch the breaker off for sixty seconds, switch it on, and look for the code over the next minute. Run the oven to make sure it works. |
| When to call a technician | If F9Q1 comes back, book a service visit. Give the full four-character code and say whether the reset made any difference. |
Steps in the article
The wording speaks of the oven instead of the microwave. The procedure is the same as elsewhere on the list.
- Switch the breaker(s) to off for sixty seconds.
- Switch them on.
- Look for F9Q1 over the next minute.
- Run the oven to make sure it works.
Left out of the article
- Which functions fail
- Any way to clean the pad
- Any test
For that reason no symptom is described here.
Codes easy to mix up with it
- F9Q: same beginning, no cause listed
- F2Q1: the touchpad, minus that wording
- F2E1: the keypad or user interface
When F9Q1 comes back
The source leaves service as the only choice. Pass the full four-character code to the technician and describe the unit as a KitchenAid over-the-range microwave; saying that the help article blames the touch pad lets the person answering decide what to bring.
Touch pad service across KitchenAid metro areas
Customers in the Miami, New York, Houston, Los Angeles and San Diego metro areas can call (844) 919-2035. Have the model number handy and say whether the reset made any difference.
Source: KitchenAid Product Help, Over-the-Range Microwave Error Code
Important safety warning. Do not attempt repairs involving electrical components, gas, water lines, refrigerant or sealed systems. Unplug the appliance if it is safe to reach the outlet, and leave internal diagnostics to a qualified technician.
Sources & references
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