Skip to content
Same-day and next-day appointments in most areas.
Specialized KitchenAid repair service. Experienced technicians, genuine parts, service across major U.S. metro areas.
Error Code

KitchenAid Cooktop Code F1E1: Keypad and Appliance Manager

Error code F1E1
Appliance Cooktop
Quick answer

F1E1 is a communication loss between keypad and appliance manager. The reset differs for electric and induction cooktops.

Model compatibility: KitchenAid reuses codes across series and model years, so F1E1 may mean something different on another appliance or generation. Confirm this against your model’s documentation and record your full model number before acting.

Plain language

What this code means

Lost communication between the user interface/keypad and the appliance manager.

For electric models, KitchenAid defines F1E1 as a lost connection between the keypad (user interface) and the appliance manager. The recovery depends on whether your cooktop is electric or induction.

At a glance

Code F1E1
What it means Lost communication between the user interface/keypad and the appliance manager.
What you can check On an electric cooktop, turn the breaker or breakers off for one minute, back on, and watch for a minute. On an induction cooktop, disconnect power for a few seconds and reconnect.
When to call a technician If F1E1 survives the reset, arrange service and say which cooktop type you have and how you reset it. Induction owners are told to call with the code shown.

The two procedures

Type What the article says
Electric Turn the breaker or breakers off for one minute, turn them on, watch for a minute, check operation
Induction No cause named. Disconnect from power, give it a few seconds, reconnect, and phone the service center with the code if it persists

Readers may notice the electric article’s final lines say “oven” where “cooktop” belongs, which looks like text shared across products. A further electric-and-induction F1E1 page is published, but its steps cannot be read.

The named parts

Touching the keypad is how you give commands; the appliance manager reads them for the control. This description is general and does not come from the support page, which leaves open which part is at fault.

Q and A

Is the failed side named?
No, only the loss of communication.

Which fix first?
Use the electric or induction row that matches your cooktop.

Related keypad codes

  • F6E0 / F6E4: connection lost between keypad and user interface control.
  • F03 and related: communication error on the touch control module.

Cooktop service across five metro areas

Customers around Miami, New York, Houston, Los Angeles and San Diego can reach us on (844) 919-2035 when F1E1 survives a reset. KitchenAid cooktop service starts with the cooktop type and the reset method you used.

Source: KitchenAid Product Help, Electric Cooktop: Error Code or Indicator Light; KitchenAid Product Help, Induction Cooktops: Error Code or Indicator Light

Important safety warning. Do not attempt repairs involving electrical components, gas, water lines, refrigerant or sealed systems. Unplug the appliance if it is safe to reach the outlet, and leave internal diagnostics to a qualified technician.

Seeing this code on your KitchenAid appliance?

Book a specialist visit for a clear estimate and approval before any repair.

References

Sources & references

Book a repair

Tell us what’s wrong — we’ll take it from there

Share a few details and we’ll confirm an appointment. Prefer to talk? Call us and we’ll help right away.

Hours Mon–Sat: 8:00 AM – 7:00 PM
Service area Serving Miami, New York, Houston, Los Angeles and San Diego metro areas.
Response time Same-day and next-day appointments in most areas.

Request your repair

Fields marked with * are required.

Call Book a Repair